Privacy Policy

1. Introduction

At ingobuy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information
• Email address and phone number
• Shipping and billing addresses
• Payment information
• Order history and preferences

Automatically Collected Information

• Browser type and version
• IP address
• Pages visited and time spent
• Device information
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Send promotional materials (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations
• Analyze usage patterns and trends

4. Information Sharing

We may share your information with:

• Service Providers: Payment processors, shipping companies, and other third parties that help us operate
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Maintain your shopping cart
• Analyze site traffic and usage
• Personalize your experience

You can control cookies through your browser settings, but this may limit some functionality.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information
• Request data portability

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it promptly.

10. International Transfers

Your information may be transferred to and processed in countries other than Burundi. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@ingobuy.com
Phone: +257 XX XX XX XX
Address: Bujumbura, Burundi